Alert Unmuting
Alert Unmuting is a feature that enables ActiveComms users to keep their channels muted until they receive an Alert for the same agency they have their channels on.
Enabling Alert Unmuting from the ActiveComms settings
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Setting it up Navigate to Settings Open ActiveComms Settings Go to the “Operational Section”  Image AddedClick “Conditional Unmuting” Select the channel  Image AddedEnable the “Alert-Triggered Unmuting” option  Image Added
Enabling it Go to the Overlay Select the channel Click on the speaker button  Image AddedThe speaker will turn yellow  Image Added
What to expect The channel will only be unmuted if the channel is connected to the ActiveComms service |
Enabling Alert Unmuting from the ActiveComms settings (New overlay only)
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Enabling the new overlay Navigate to Settings Go to the “Beta Features” section Click “New Radio Overlay”
Setting it up Once you have joined a channel on the new overlay, Click the tone detection button  Image AddedEnable “Alert-triggered Unmuting” option Image Added
Enabling it Go back to the overlay Click on the speaker button Image AddedThe speaker will turn yellow Image Added
What to expect The channel will only be unmuted if the channel is connected to the ActiveComms service. |
Two-tone detection
Two-Tone detection is a feature that will allow ActiveComms users to keep their channels on silent until their selected presets go off.
Two-Tone Detection is an ActiveComms feature that alerts users when a two-tone preset sequence is played in a channel. Tone detection is only run on channels linked to a Radio Bridge an ActiveBridge Configuration. You can see which channels are linked to a Radio Bridge an ActiveBridge Configuration via the Channel Management tab.
An admin must log into the web interface and add a new preset by following the steps below:
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Tone detection works for tones between 288.5 HZ and 2500 Hz with a one-second, three-second pattern. Tones must be spaced at least 26 Hz apart. |
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Tone presets are viewed, added, edited, and deleted via the ActiveComms Feature Selections tab on the web interface.  Viewing tone presets Go to the Feature Selections tab. All A table with all tone presets belonging to that agency will be displayed in a table, including the name and the created date of the presettheir names and creation dates, will appear.
Creating tone presets Go to the Feature Selections tab and click the NEW TONE PRESET button to open the New Tone Detection Preset modal. Enter a preset name and the frequencies in hertz for the two tones to be detected. The pattern that will be listened to is the first frequency played for 1 second, followed by the second frequency played for 3 seconds. Frequencies must be in the range 288.5hz 5 Hz through 2500hz2500 Hz, inclusive
Once filled out, click CREATE NEW PRESET
Editing tone presets  Go to the Feature Selections tab and click the three dots on the far right of the row of the preset you want to edit These options are currently only available while not on mobile view.
Select Edit to open the Edit Tone Detection Preset modal Edit the name and frequencies of the tone preset The pattern that will be listened to is the first frequency played for 1 second, followed by the second frequency played for 3 seconds. *Frequencies must be in the range 288.5hz 5 Hz through 2500hz2500 Hz, inclusive, must not be the same, and will not work when the frequencies are closer than 26 Hz.
Once done, click SAVE.
Deleting tone presets Go to the Feature Selections tab and click the three dots on the far right of the row of the preset you want to edit These options are currently only available while not on mobile view.
Select Delete to open the confirmation modal Click DELETE to delete, CANCEL to go back
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