The agency tab is where account details and settings can be found. The options and settings within the agency tab affect the account as a whole, so it is important to understand what each option does before making changes.
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Note: In order to see this tab, one must be logged in with the following User Permissions: View Agency. In order to edit this tab, one must be logged in with the following User Permissions: Edit Agency. |
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Your agency is not yet activated. This red box will appear when your account is first set up. Once alerts/calls start coming in from the dispatch center, Active911 support will find an existing parser, or create a new parser to coincide with the formatting of the alerts. Once the parser is applied, the red box will go away. |
Send Mass Email
Near the top right side of the screen, within the agency tab, there is a "Send Mass Email" button. Clicking the button will open a window that can be used to create and send an email to all of the email accounts registered with devices and users in the account.
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