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Introduction to Wiz

Wiz is a mapping system that was built by Active911 to use GIS shapefiles provided by users to improve mapping accuracy. If your department has a GIS shapefile that contains address points for the addresses in your jurisdiction, you can send that file to Active911 to use with Wiz and improve the mapping accuracy of your alerts. Wiz is currently in use by over 500+ Active911 departments, and rarely provides inaccurate mapping for alerts.

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Note: Wiz can't be used to change the base layer imagery you see within the Active911 in-app mapping system. It only increases the accuracy of the end point locations you are mapped to for alerts.


Requirements to use Wiz

Wiz is a system that has to be enabled at the agency/department level. This requires the admin of the agency's account with Active911 to work with Active911's support team to get Wiz setup. For Wiz to work, certain requirements must be met.

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For most agencies, their dispatch center is sending Active911 their call data via a CAD system. In order to use Wiz, the call information sent to Active911 by the dispatch's CAD system must include:

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