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The Windows PC app is now available for download by clicking the installer link below. You can install the Active911 Windows PC app on any Windows computer or tablet.

Download the PC App Now

View file
nameActive911_Installer_Release_v1.11.4.0.msi

Requirements

  • A Windows Tablet or PC that is using Windows XP or newer

  • Port 5222 is open for the tablet or PC

Basic Setup

  1. Download the PC app installer here.installer below

View file
nameActive911_Installer_Release_v1.11.4.0.msi

  1. Check with your IT staff that port 5222 is open and allowed through firewalls in order to receive alerts and updates from other devices. In most situations, setup can be completed without this step. We recommend contacting our support team to confirm if this step is necessary for you.

  2. Once installed, open the Active911 app and enter your device code. If you need help getting your device code, click here.

  3. When your device code is entered correctly, the map will appear with the alert list on the left side.

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