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In order to see this tab, one must be logged in with the following User Permissions: Login

This is the first tab on the left side of the page. It will say your name or the nickname that you were registered under. "Looking for your other accounts?" If the account name at the top of the page is not the one you need to view, select the words "other account". This will show you if you are registered under any other accounts with the same email address.

My Devices

Your device information will be listed here. It will provide the following information in this order:

Device Type "Device Name" Device Code


  • My agencies

  • My devices

  • Family SMS Phone Numbers

In addition to this information, you will be able to unsubscribe from emails, and change your password from this page.

Device Settings

The following information can be viewed:

  • Name

  • Phone Number

  • Device key/code

  • Duty Status

    • Set to On or Off Duty

  • Filters

    • Leave blank to receive all alerts. Enter any key terms that you want to use to restrict the alerts you receive. If you enter any terms here, it will only send alerts that have the term you entered in the description. Use commas to separate terms, if you have more than one that you want to use to filter alerts.

  • Groups

    • Select the unlocked groups you want to receive alerts for. If there is a locked group, please contact an Administrator on the account to be added to the group.

Personal Purchasing/Renewing

If your device needs to be paid for and is set to be covered by a personal subscription, you will see this above the list of your devices: