Guide for Personnel

Guide for Personnel

ActiveAlert Login Change - What You Need to Know


We're updating how you log into the ActiveAlert app. You'll now use your email and password
instead of a device code. This new login is more secure and helps us keep track of who's who
across your agency.


To get set up, just follow these three quick steps in the app:

  1. Open the ActiveAlert app and tap the yellow banner.

  2. Confirm or update your email and phone number.

  3. Enter your password to complete the migration.

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When you return to the app, confirm your password:

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From now on, you can log into the app and the website with the same email and password.

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