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After you’ve purchased licenses or started a trial, there are a few steps you’ll need to perform to set up your agency to use ActiveTeam.

Table of Contents

Instructions

Info

To complete these steps you’ll need either Edit Permissions or Edit ActiveTeam permissions. Throughout these guides, that will be referred to as “being an administrator”.

In order, you’ll need to add users, assign them licenses and create some schedules, positions, and stations.

/H1 Adding Users

Only personnel with Active911 user accounts (not just device codes) can be added to positions on shifts. If your agency has been using ActiveAlert, you may already have some users set up. You can add other users in one of two ways: one at a time or in bulk. Both are described below in summary--for more information see the relevant pages in this help center.

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