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iOS App Settings

Near the bottom right side of the screen is a gear icon. Selecting the gear icon will open the in-app settings menu.

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Expand
titleGPS

When the Precise Accuracy or Reduced Accuracy Background GPS options are enabled, the app will track the location of the device while the app is open , or running in the background, or . The position of the device won’t be reported if the app is completely closed.

  • Precise Accuracy (Always on)

    • The app will ping the device for its GPS location at a higher frequency, providing more accurate position updates for the device. This option has the potential to consume a lot of battery. It was designed for use with department devices on apparatus that have a constant power source. This setting isn't recommended for use with personal devices.

  • Reduced Accuracy (Always on)

    • The app will ping the device for its GPS location at a lesser frequency than the High Accuracy option, and position updates will be slightly less accurate. It was designed for use with department devices that don't have a constant power source. This setting isn't recommended for use with personal devices.

  • Precise Accuracy for 15 min.

    • The app will ping the device for its GPS location at a higher frequency, providing more accurate position updates for the device for 15 minutes. Functionally, it turns on the precise location tracking for 15 minutes whenever an alert response is tapped and longer report location after 15 minutes.

  • Off

    • This will prevent the phone from being tracked while the app is running in the background or completely closed. This is the recommended setting for personal devices.

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  • Accessing the Map

    • There are two ways to access the in-app mapping system:

      1. There is a globe icon labeled "Map" in the main menu of the Active911 app. Selecting it will open the in-app mapping system, without routing or directions to a specific alert.

      2. While viewing the details of a specific alert, you can tap on the address of the alert to open the in-app mapping system. The alert's location will be displayed, including a blue line between your device's location and the alert's location for routing purposes.

  • In-App Map Settings

    • While viewing the in-app mapping system, there is a circular icon with three rectangles vertically stacked. Selecting that icon will open the settings for the in-app mapping system.

  • Map Type

    • This setting will change the base layer displayed within the in-app mapping system. The default selection is Road.

  • Map Marker Density***

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