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When you are selecting to integrate with Emergency Reporting, there are two options (Emergency Reporting and Emergency Reporting (using CAD codes). If you select the original Emergency Reporting option, it will send the alert data through and enter the Active911 # as the CAD/Alert ID. If your dispatch/CAD is sending a separate CAD #, you can select the Emergency Reporting (using CAD codes) option to ensure that the alert data is imported with the CAD # as the alert ID number.
Add the integration to Active911
Once you have obtained an integration code, go to the Agency tab of the web console and scroll to the bottom to find the Integrations section:
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Click on the Add button to add a new third-party integration:
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In the dialog box, select the "Service" dropdown and choose the corresponding third-party as the service, and enter your integration code in the "CAD CODE" field that will appear:
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Click Add, and check the Integrations section to verify that the integration has successfully been added to your agency:
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You can edit the code directly from the Agency tab by clicking on the text box containing the code, or delete it by clicking on the "X" button next to the corresponding integration to be deleted.
What to expect after adding the integration
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If you have a URL that you would like the alert information forwarded to, by selecting "Other" you can provide that URL and name the destination in case you want to add more than one.
Add the integration to Active911
Once you have obtained an integration code, go to the Agency tab of the web console and scroll to the bottom to find the Integrations section:
...
Click on the Add button to add a new third-party integration:
...
In the dialog box, select the "Service" dropdown and choose the corresponding third-party as the service, and enter your integration code in the "CAD CODE" field that will appear:
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Click Add, and check the Integrations section to verify that the integration has successfully been added to your agency:
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You can edit the code directly from the Agency tab by clicking on the text box containing the code, or delete it by clicking on the "X" button next to the corresponding integration to be deleted.
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