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Note: ActiveAlert service will continue, regardless of how they are logged in.
Before You Are Migrated
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Make sure your agency has the correct email address that you want to use for your Active911 login.
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In order to be migrated, the admin of your agency needs to must have a user account in the agency.
If you are not already a member in the agency, your administrator will send you an invitation.
Accepting the Invitation
You will receive an email from Active911:
“This in an Active911 invitation from (Your Agency Name)”. You will need to select one of two buttons to accept the invitation:
LOG INTO EXISTING ACCOUNT: This will open a new tab with the Active911 sign in page. After signing in you will be taken to their account dashboard.
CREATE NEW USER ACCOUNT: This will open a new window, and prompt you to input your name, email, phone number and a password and confirm the password.
If you create a new account and login but don’t see your agency, go back to your email invitation and click the invitation link in the email again.
Note: Entering your device email and clicking “Forgot Password” will no longer create a user account for you. You need to use the “Create User Account” link to create an account.
If You Are Already Logged into Your Device
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Future Logins
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You are now securely logged into your device! |