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5. If the button said Request, it will change to Requested and be greyed out. A request has been sent to your agency administrator via email (and in their Requests page) for their approval. If they approve your request, you’ll get an email notification and be added to the shift. You can always check the status of the request on the Requests tab.
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Users can be not selectable (greyed out) for several reasons:
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6. When you’re happy with your selections, click Send Request to send each recipient an email notification with a link to respond to the request.
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If there are multiple unfilled positions with the same name on the shift, sending a coverage request for one of them will send a coverage request for all of them. This is noted by text like “Note: This coverage request will close when all 2 [position name] ([position permissions]) positions are filled” |
7. If the positions are restricted locked, you’ll have to approve the requests your users send in response. See Responding to a Coverage Request
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Users can be not selectable (greyed out) for several reasons:
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6. When you’re happy with your selections, click Send Request to send each recipient an email notification with a link to respond to the request. The first one to accept the request will be scheduled on that shift, taking your place.
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