This page will help users log into their devices after they have been migrated.
Note: ActiveAlert service will continue, regardless of how they are logged in.
Before You Are Migrated:
Make sure your agency has the correct email address that you want to use for your Active911 login.
If they do not have the correct email address, ask your Administrator to remove that member and send an invitation to your preferred email address.
Accepting the Invitation
You will receive an email from Active911 with the subject line “This in an Active911 invitation from (Your Agency Name)”. You will need to select one of two buttons to accept the invitation:
LOG INTO EXISTING ACCOUNT: This will open a new tab with the Active911 sign in page. After signing in you will be taken to their account dashboard.
CREATE NEW USER ACCOUNT: This will open a new window, and prompt you to input your name, email, phone number and a password and confirm the password.
If you create a new account and login but don’t see your agency, go back to your email invitation and click the invitation link in the email again.
Note: Entering your device email and clicking “Forgot Password” will no longer create a user account for you. You need to use the “Create User Account” link to create an account.
If You Are Already Logged into Your Device
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Future Logins
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You are now securely logged into your device! |