This section is intended to help non-admin users, with devices already added to an agency's account, setup their devices to receive alerts.
Devices
Device Specific Options
Most users only have access to the Individual Tab. All other tabs require additional permissions.
What is my device code? / How do I activate my Device?
I have missed alerts or my agency is not getting alerts.
Is Active911 having an outage?
How do I change my device phone number or email?
I bought a new phone. How do I update my device type?
We are getting duplicate alerts. How do we make it stop?