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Setting up the ActiveBridge

Setting up the ActiveBridge

You’ve signed up for ActiveComms and have just received your ActiveBridge. This document will provide you with the instructions needed to set it up.

Included in the box

  • ActiveBridge

  • Radio Adapter Cable

  • Power Cord

  • Ethernet Cable

What you will need

  1. Access to your router/a stable Ethernet connection

  2. Access to a stable power source

  3. A Donor Radio, 1 per channel.

    1. A “Donor Radio” is the radio, or base station, that you will attach to the ActiveBridge to allow your users to access a live radio channel using ActiveComms.

Instructions

  1. Attach the included radio adapter to the donor radio

  2. Plug the radio adapter into “input 1” on the ActiveBridge

  3. Plug an Ethernet cable from your router into the "LAN" port on the back of the ActiveBridge

  4. Plug the power cord into the ActiveBridge

  5. After 10 seconds, the red light should appear, and after 40 seconds, the splash screen should appear (Ensure there is a solid yellow light next to the LAN Ethernet cable)

  6. Wait for the splash screen to disappear (can take up to 2 minutes)

ActiveBridge Requirements:

  • Power:

    • A grounded 110V power outlet that is on 24/7

  • Network Bandwidth:

    • Required: 100kbps connection with <100 ms latency

    • Ideal: >1 Mbps connection with latency < 50 ms.

  • Network Connectivity:

    • Required: Ports TCP 80/443 and UDP 10000-10029 inclusive are unblocked.

    • Required: DHCP for IP assignment within local network.

      • Should work fine with DCHP leases. Ideal would be a DHCP reservation.

      • NOT SUPPORTED: Non-DHCP static IP that must be set on the device.

    • Required: Must have access to a DNS resolver, with at minimum the following addresses available (ie not blacklisted):

      • activecomms.activecomms-prod.active911.com

      • cluster1-nyota.activecomms-prod.active911.com

    • Ideal: all of *.active911.com whitelisted explicitly in the firewall.

    • Required: Firewall allows outbound connections to all of the AWS IP ranges (minimum all us-west-2 ranges). Which are way too many to enumerate here.

  • Donor Radio Placement. Note, this will only affect audio quality, not connectivity.

    • Required: Donor radio must be able to be placed (within the limits of its power and the supplied cable) in a location with good radio signal in the operating bands and not subject to interference from other devices.

      • No physical contact with other electronics.

    • Ideal: Donor radio and cable are not adjacent to the ActiveBridge power cable (due to the possibility of cross-talk).