User Accounts

If you have been added to the device roster on an account, you can manage some of your own personal settings using your user account. This is also necessary to log in and pay for the account for those who are paying for their device(s) independently from an agency subscription. When a device is added to the roster, no user account is created. For those who want to unlock these management features, follow the directions below.

  1. Go to the Active911 Login Page.

  2. Click “Create a User Account”

  3. Enter the email address associated with your device, your phone number, and a secure password.

  4. Click “Create”

  5. You will receive an email to verify your email address. Go to your email inbox and click the link in the email.

  6. The link will bring you back to the Active911 Login Page to log into the dashboard!


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